(no subject)

[maradydd]

Internets 1, bad customer service 0.

Comments

[krellan.livejournal.com]

That's what I suspected as well: they changed ownership a while ago, and have gone rapidly downhill since then.

I read that the original owners now set up a competing business: http://techrestore.com/

That's who I'll probably use in the future, if needed.

[maradydd.livejournal.com]

For more general Mac-related repairs, I've also had good luck with The PowerBook Guy. His office is on Market Street in SF. Quick, friendly service, and they did a fine job replacing enochsmiles' MacBook LCD after I, uh, dropped another MacBook on it.